Testimonials

Roz

I wanted to share that Susie Dees was a pleasure to work with. Susie helped us set up two accounts, detailing all information regarding coverage and premium options. Susie was super kind and responsive to all of our questions. The process was quick and easy. We're covered. Thank you Susie!

Maura Mayo

I spoke with Heather C. to resolve an account issue and she was extremely pleasant and professional, helped me immediately and confirmed that the appropriate actions had been taken. Previous representative had not been as courteous, so it was a pleasure to have Heather resolve my issues. She's a keeper.

Basil Mark Rhymes

I was helped by a young lady named Suzie. She was polite, professional and informative. My options and the information I needed were provided in an expeditious but complete manner. It was a pleasure doing business with her and the organization.

Arnold Septimo

Trish Collier gets the job done immediately. She carefuly assisted us with the list of details that a claim needs to have and boom. There you go... just like that. When I though that it’s going to be a hard process, everything went smooth. Again, thank you Trish.

Angela Wu

Trisha Collier helped me through the entire claims process and was fast, efficient, and overall great to work with. She was extremely responsive to any and all questions I had.

Neville

Losing my items amidst this pandemic was a very depressing moment as I had to literally live out of my suitcase until I could get certain items replaced. I was also not looking forward to the claims process as I had the impression that it would be cumbersome, tedious and troublesome. However, my interactions with Trisha Collier has completely turned that initial impression of insurance claims on its head. Trisha has been very responsive to my emails, and very patient and kind with processing my claims. Trisha has been extremely professional and I did not have to worry or stress over the claims process as I knew that it was in excellent hands. Trisha has done an amazing job and NSSI is very fortunate to have her on their team! I don't have the habit of leaving reviews but this experience has left me incredibly impressed and I feel it is only right that I credit this to Trisha's competence, efficiency and graciousness. Highly, highly recommended!

Shelly Sketchler

My son dropped his iPhone on the morning that a hurricane was approaching where he lives! As a mom, it was a nightmare since he was living alone at the time and this was his only means of communication! Our NSSI representative, Jasmine, was knowledgeable and quick to respond - a real blessing during a most stressful time! Thank you!

Laura Bickel

I received excellent customer service from Trish Collier, she was very helpful and quickly resolved an issue to get my sons claim processed. Very pleased with NSSI college insurance! It was my pleasure to renew for another year and I have recommended to others.

Amanda Granados

Just wanted to say that Trisha Collier gave me an excellent service. I had been working with another adjuster but Trisha was extremely quick and answered all of my questions. She really went above and beyond to finalize my claim!

Paul Rabatin

I just want to give a shout out and say thank you to Jasmine Garrett. She was so professional, courteous and responsive. I had a lot of questions and she answered all of them quickly and in a pleasant manner. Because of her attitude, knowledge and customer service I renewed my insurance policy. Thank you Jasmine.