Submit Your Claims Form Online or by Mail:

If your student has experienced a theft, fire, flood, accidental damage or other natural disasters to their property, there is no need to worry! NSSI processes all claims in-house, which allows for quicker and easier processing. Submitting a claim is simple and easy! Just follow these steps:

Submitting a Claim Online:

• Step One: Log in under My Policy.
• Step Two: Click "Claims Center" and find your policy you wish to file a claim on. (You can search by policy number.)
• Step Three: Once you have found your policy, click the "File a Claim" link.
• Step Four: Follow the instructions on the page to enter the details of your claim, and then click the button to submit.

Submitting by Mail:

• Step One: Print the Claims Checklist. Following this checklist can reduce delays when submitting your claim.
• Step Two: Print the Claims Form. Fill out the form so we have all your information.
• Step Three: Please submit your claim by fax, email, or mail. We will contact you when we receive your claim.
        Fax: 405-334-5418 | Email: claims@nssi.com
        Mail: National Student Services, Inc. | P.O. Box 2137 | Stillwater, OK 74076

If you have general questions regarding filing a claim, check out our Claim FAQs.

For questions concerning claims only, please call 1-800-256-6774 ext. 7901. You may also email the Claims Department directly at claims@nssi.com