National Student Services, Inc. College Student Property Insurance

Testimonials

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National Student Insurance, Inc. wants to hear from you! Tell us how you think we are doing or if there is something we can help you with. Below are recent customer testimonials, feel free to read through them and write one of your own! It may appear right here on the site!

Rating::
4.9606741573034%

1/18/18

Submitted by:
Dennis Blahut
Rating:
100%
Comments:
Called to renew personal property policy for my son. Voice Response prompts are short and explicit. Selected policy questions and Katrina was on the line almost immediately. All I had to was provide current policy number, specify same limits and method of payment and we were done. Katrina provided new policy number, took down my email address and I had the policy declarations and another copy of the policy within minutes. Then Katrina explained how I could use the NSSI website in the future for payment, renewal, claims. Nicely done..

1/18/18

Submitted by:
Ahmad M.
Rating:
100%
Comments:
I just wanted to express my gratitude for the excellent customer experience. Sometimes, there is a stigma when it comes with insurance companies, however, my adjuster, Michele ******* trumps the whole complicated notion that insurance claims are a headache. Michele, completely assisted me and offered me tools to help process/complete this claim as quickly as possible. She offered me advice on how to retrieve invoices and immediately responded to my phone calls and e-mails (when I say immediately, I mean within 5 minutes, I received a response). Michele's consistency and prompt customer service makes her the upper echelon in her industry. I am exceptionally grateful and wanted to show my gratitude on how professional she is. Thank you so much Michele!!

1/18/18

Submitted by:
C. Albert T.
Rating:
100%
Comments:
I have used this service since 2009. They are great and handle claims normally very fast. I have not had problems contacting them. I have had to file insurance claims with them and I never have faced an issue with using this service.

1/18/18

Submitted by:
Erin B.
Rating:
100%
Comments:
I've been telling all of my friends about this --- best thing to do for peace of mind and replacing stolen or broken phones, printers, bikes, computers, and more! Check em out!

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